Delivery and Shipments
Products purchased on the store.robertinozancan.com website are normally delivered within 10 working days from the order date in Italy, and within 15 working days for all other destinations.
Deliveries may incur slight delays during holiday periods and couriers do not deliver on 25/12, 26/12, 01/01 or on weekends.
An extra working day, compared to the above terms, is required for orders paid for by credit card to allow for standard administration procedures.
For orders paid for by bank transfer, delivery times will be calculated upon receiving payment confirmation.
Products shall, in any case, be delivered within 30 days in accordance with the terms foreseen by laws in force.
How do I track my order?
When your order is ready to be shipped, you will receive a shipment email confirmation with a tracking number. To track an order on the website, visit the Order Status page and enter your order number, email address and billing zip code. Please note that you will not be able to track your order until the day after you receive your tracking information.